Statutes & Ordinances – Sai Educational Hub

Statutes & Ordinances

Sai Educational Hub, affiliated with Guru Jambheshwar University of Science and Technology, Hisar, operates under the Statutes and Ordinances of the University, as well as the regulatory framework of the University Grants Commission (UGC) and the Government of India. These regulations form the legal, academic, and administrative backbone of the institution, ensuring equity, inclusivity, quality, and sustainability in governance and academic practices. The College also aligns its policies and programs with the United Nations Sustainable Development Goals (SDGs), emphasising gender equity, social justice, and lifelong learning.

1. Statutes Overview

  • Roles & Responsibilities: Duties of the Principal and academic authorities.
  • Faculty & Staff: Appointment, service conditions, and obligations.
  • Academic Operations: Admission, examinations, and award of degrees/diplomas as per university regulations.
  • Financial Management: Budgeting, auditing, and accountability procedures.

2. College Ordinances

Academic Regulations

  • Admission procedures and eligibility criteria
  • Attendance requirements and condonation norms
  • Internal assessment, examination, and grading system
  • Rules for promotion, reappearance, and improvement

Student-Centric Regulations

  • Code of Conduct & Discipline
  • Anti-Ragging Policy
  • Grievance Redressal Mechanism
  • Gender equity & inclusivity initiatives
  • Support for differently-abled (Divyangjan) students
  • Reservation policies as per Government norms
  • Hostel rules and regulations

Examination & Evaluation

  • Internal and external assessment systems
  • Revaluation, rechecking, and moderation procedures

Financial & Leave Policies

  • Fee structure, payment schedules, and refund policies
  • Leave policies for faculty, staff, and students

3. Grievance Redressal Committee (GRC)

At Sai Educational Hub, we uphold the principle that every individual has the right to be heard in a safe, fair, and impartial manner. The GRC functions as per the UGC (Grievance Redressal) Regulations, 2012 (amended 2023) to address academic, administrative, and personal grievances in a time-bound and transparent manner.

The Grievance Redressal mechanism is available to all stakeholders of the institution, including:

Students (current and former) Teaching and non-teaching staff Parents and guardians Alumni Visitors / individuals with legitimate dealings

Objectives of the Committee

  • To establish a formal, transparent, and fair mechanism for grievance handling.
  • To provide an opportunity for impartial hearing and redressal of complaints.
  • To uphold the dignity, rights, and welfare of all stakeholders.
  • To ensure grievances are addressed within 30 working days, per UGC norms.
  • To maintain a harmonious academic and administrative atmosphere.
  • To also invite suggestions that contribute to the continuous improvement of institutional systems.
  • To create awareness regarding available grievance channels and stakeholders' rights.

Composition of the GRC (2024–25)

Member Designation Responsibilities
Chairperson
Mr. Vikas Dhall		 Senior Faculty Member / Head Leads the committee, ensures impartial decision-making, final authority on grievance redressal.
Coordinator
Dr. Vijender Kumar		 Nominated Faculty Receives complaints, maintains records, schedules hearings, and prepares quarterly and semester reports.
Member
Mr. Bhagat Singh		 Faculty (Discipline/Sports) Handles discipline, sports, and extra-curricular related grievances.
Member
Ms. Sangeeta		 Technical/Administrative Staff Reviews academic and digital grievances, supports online grievance mechanism.
Student Rep (PG)
Rupawali		 Postgraduate Student Represents postgraduate students' issues fairly.
Student Rep (UG)
Annu		 Undergraduate Student Represents undergraduate students, particularly freshers and juniors.

Functions of the Committee

Receiving Complaints

Grievances or suggestions can be submitted through email, written forms, complaint boxes, or the online portal.

Scrutiny & Registration

The Coordinator logs each grievance and categorizes it (academic, administrative, etc.).

Urgency Marking

  • Urgent: Reviewed immediately by Chairperson and Coordinator.
  • Regular: Taken up during scheduled semester meetings.

Hearings

Concerned parties are given an equal opportunity to present their case.

Resolution

Committee recommends corrective or disciplinary actions and ensures follow-up.

Documentation & Reporting

Records maintained confidentially, with quarterly summaries to the Principal and Governing Body.

Review & Feedback

The GRC may invite feedback from the complainant to confirm resolution and satisfaction.

Meeting Schedule

GRC meets once every semester. Emergency meetings may be convened if required.

Time Frame

All grievances addressed within 30 working days of registration.

Reporting and Submission Channels (UGC-Compliant)

Mode of Submission Details / Access Point Remarks
Email info@saieducationalhub.com For direct grievance submission.
Online Form Available on saieducationalhub.com Accessible to all stakeholders; can mark urgency.
Offline Form (Downloadable) Download from saieducationalhub.com To be printed and submitted manually in complaint box.
Complaint Box Location Administrative Block / Principal's Office Checked weekly by GRC Coordinator.
Escalation Link UGC Grievance Portal For unresolved cases referred to UGC.

Downloads and Awareness Material

Document / Resource Description Access Link
Grievance Redressal Policy Manual Comprehensive manual detailing procedures, rights, and committee functions. View
Grievance / Suggestion Form (Offline) Template for written submission to the campus complaint box. Download
Online Grievance Portal Guide Step-by-step guide for submitting online complaints or suggestions. View
Quarterly GRC Reports (2024–25) Summarized reports of registered and resolved cases. View
Awareness Posters and Pamphlets Materials displayed on campus for policy awareness. View

Awareness and Capacity Building

To ensure accessibility and transparency, Sai Educational Hub promotes awareness through:

Orientation sessions for new students and staff.

Display of policy posters and grievance boxes at key campus points.

Uploading manuals, reports, and awareness material on saieducationalhub.com.

Conducting training and sensitization workshops on grievance handling and ethical practices.

Confidentiality & Ethics: All grievances are handled with strict confidentiality. No individual shall face retaliation or discrimination for submitting a grievance in good faith. Records and communications related to complaints are securely stored in accordance with institutional policy.
The Grievance Redressal Committee of Sai Educational Hub reaffirms its commitment to justice, transparency, and continuous improvement. By providing a structured, inclusive, and responsive grievance mechanism, the institution ensures that every stakeholder — student, teacher, parent, or staff member — is heard, respected, and supported in a harmonious academic environment.

4. Compliance & Quality Assurance

  • Full adherence to UGC, University, and Government guidelines.
  • Implementation of Anti-Ragging and POSH (Prevention of Sexual Harassment) policies.
  • Regular review and updates of Statutes & Ordinances.
  • Oversight by the Internal Quality Assurance Cell (IQAC) for monitoring, compliance, and transparency.

5. Institutional Organogram

The governance structure of the college promotes participative decision-making and accountability.

📋 Upload / View Organogram

6. Downloads & Quick Links

7. Notices & Latest Updates

Stay updated with the latest notifications, amendments, and circulars related to college statutes, ordinances, and policies.

🔔 View Latest Updates